Whaddon Healthcare

We have listened to your feedback regarding our telephone system and are pleased to announce we have made some improvements and in doing so will implement a new telephone system which is now live.

Our new telephone system will;

• Improve the waiting times to get through to us 
• Allow patients to request a call back when you reach the front of the call queue, instead of waiting in the queue

Please refer to our below FAQS for further information:

How do I book an appointment?

You can book an appointment in various ways; 

• Call us on 01908 373058
• Submit a query via Accurx - https://accurx.nhs.uk/patient-initiated/k82026

What are the new phone options?

• Option 1 – Reception
• Option 2 – Secretaries
• Option 3 – Leave a message to cancel appointment

How can I contact you if I cannot get through on the phone?

Submit a query via Accurx - https://accurx.nhs.uk/patient-initiated/k82026

Can I order my prescription over the phone?

This function was disabled last year, please visit out Prescriptions page for more information.

How can I supply feedback on the new system?

We welcome feedback from our patients on our services. You can send feedback by visiting Contact Us

Dear Patients 

Whaddon Healthcare can no longer accept sharps boxes at the surgery.

Milton Keynes City Council can provide a clinical waste collection for infectious waste and sharps from self-medicating householders. MKCC may charge to cover the cost of providing the clinical waste collection service.

Please click here to organise collection of your sharps box by MK Council.

You can also visit the site by scanning the QR code on the right.

Thank you 

NHS England has released guidance on a national vaccination programme to protect both infants and older adults from Respiratory Syncytial Virus (RSV). From the 1st September, the programme will include a vaccine for the following cohorts:

• Pregnant women over 28 weeks to help protect their newborn babies,
• Adults turning 75 years old on or after 1 September 2024, who remain eligible until their 80th birthday,
• Adults already 75 to 79 years on 1st September 2024 as a catch-up cohort.

Please contact us on 01908 373058 to book.

To improve access to patients and provide one avenue of communication. We have streamlined our processes, to ensure the best possible care and attention is given to our patients.

Accurx is a communication tool that is designed to link your contact with the surgery, directly to your records. It is an online service that allows you to communicate with the surgery easily, instead of waiting in a call queue.

Once the system is fully intergrated, patients will be able to request appointments, request medication, make a general enquiry, reply to messages and complete medical questionnaires.

For more information, please visit our Accurx page.