Configure Appointment Details

Routine Appointments

To request a routine appointment in the next 7 days:

  • Use our online system via the link at the top of this page
  • Use your NHS account (through the NHS website or NHS App)
  • Contact us on 01908 373058, Monday to Friday from 8am
  • Visit the surgery and speak with a Patient Advisor, Monday to Friday from 9am to 6:30pm

When you get in touch, our Patient Advisors will ask what you need help with. They will use the information to ensure you are given an appointment with the most suitable Doctor, Nurse or Healthcare Professional that can help you.

Cancelling or Changing Your Appointment

Patients who fail to attend appointments are depriving others who could have used this appointment. If you are not able to attend your appointment please let us know as soon as possible.

To cancel your appointment:

  • Use your NHS account (through the NHS website or NHS App)
  • Phone us on 01908 373058, Monday to Friday from 8am to 6:30pm
  • Reply CANCEL to your appointment reminder text message


Your Appointment

However you choose to contact us, we may offer you a consultation:

  • By phone
  • Face to face at the surgery
  • On a video call
  • By text or email

Please tell us:

  • If there’s a specific Doctor, Nurse or other Healthcare Professional you would prefer to respond
  • If you would prefer to consult with the Doctor or Nurse by phone, face-to-face, by video call or by text or email
  • If you need an Interpreter
  • If you have any other access or communication needs

Home Visits

Whilst we encourage our patients to come to the surgery, you may request a home visit if you are bed bound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it, and will also decide how urgently a visit is needed. Please bear this in mind, and be prepared to provide suitable details to enable the doctor to schedule house calls.

If you do need a home visit, please let us know before 10am.


Pharmacy First Aid

Where appropriate, Community Pharmacists can supply antibiotics for certain health conditions.

Please see the attached leaflet, which explains who can be treated by participating Pharmacies.

Pharmacy First Aid Information V1.pdf

Important: If you need help when we are closed

If you need medical help now, use NHS 111 online. If you do not have access to the internet, please Call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.