NHS staff must be able to come to work without fear of violence, abuse, or harassment from patients or their relatives. The NHS has a zero tolerance attitude towards violence.

Violent, threatening, or abusive behaviour including shouting and swearing will not be tolerated at our practice.

Patients who act in such a manner will be asked to leave the premises. The police may be called, and you could be removed from our patient list.

Our staff are here to help you, please treat them with respect.