Practice Business Manager
Toni has worked at Whaddon Healthcare or as it was originally known Whaddon House Surgery for 29 years, starting in reception then working for a number of years as a Health Care Assistant before going into management. Toni has been the Practice Manager for the last 14 years is involved in managing all of the business aspects of the practice, such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology.
Toni enjoy all aspects of patient contact especially when attending our Community sessions,she always welcome Patients feedback and urge Patients to join our excellent PPG ‘Patient Participation Group’ who are both a critical friend and support.
Community Service Manager and Deputy Practice Manager
Community Service Manager and Deputy Practice Manager Vicky has worked for the NHS for 19 years of which the last 14 years has been at Whaddon. She started as a receptionist and working in the Community Cardiology service. Vicky feels proud to have grown with the surgery and has enjoyed implementing our other community services such as Community Gynaecology and Community Respiratory/AIRS and most recently developing our Long Covid Service PCAS. Vicky also has an interest in research and ways of improving patient care across both sites.
Sharon has been with Water Eaton Health Centre since August 2001 as Practice Manager. Since the merge of the business, she is now the Branch Manager at Water Eaton Health Centre, still looking after the patients.
Assistant Practice Manager – MSc Global Healthcare Management (Coventry University, 2019)
Niv is the Assistant Practice Manager for Whaddon Healthcare. She works at both sites and believes in patient-centered healthcare and keeps that as the focal point of her work.
AJ De Silva
AJ joined Whaddon Healthcare in 2019. AJ is responsible for IT and leading technical process improvement.
Interim Reception Manager
Branch Reception Manager Ange started working for our Water Eaton site in 1996 as administrator/receptionist and then moved into a medical secretary role. She has recently been promoted to Branch Reception Manager at the Water Eaton site.
Reception Manager and Gynae HCA
Mel has worked for Whaddon Healthcare for over 10 years. She has experience in Cardiology, Respiratory and Gynaecology. Mel organises the events for Whaddon and is passionate about the local community and fundraising.